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G20 - 5 - 18 November 2008

Arabella Western Cape Hotel and Spa

The South African Reserve Bank and the South African National Treasury recently co-hosted the annual meeting of G-20 Finance Ministers and Central Bank Governors at the Arabella Western Cape Hotel & Spa. The G-20 is an informal forum which promotes an open and constructive dialogue between finance ministers and central bank governors from systemically significant industrial and emerging market economies. Representing around two-thirds of the world's population and 90 per cent of world gross domestic product, the G-20 is uniquely placed to tackle issues of significance for the international economy and monetary system.

INHOUSE VTM's IT Rental division were commissioned to provide IT solutions to the event. A wireless network that covered the entire estate was shaped for voice and data traffic. 70 desktop computers, 50 notebook computers, 5 servers, 2 firewalls, 6 high volume colour copiers and range of printers and multifunction fax machines were linked to the specially created network for the duration of this event. A range of omni and directional wireless access points were used to cover the entire estate wirelessly. 6MB internet bandwidth was provided and distributed throughout the network.

"We had to make sure that the entire network was operational for the duration of the event with no failure; we used UPS systems with backup generators at 5 high sites. One of the biggest challenges of the event was to cover the entire estate wirelessly and to provide stable bandwidth across the estate for VOIP & Data" says Thabiet Waggie IVTMS IT Rental Manager. "The Media Centre was situated in a marquee approximately 2KM from the main venue; we installed a wireless and fibre backbone to connect the Media Centre to the Main network, thus allowing for the use of VOIP & other services on the network."

A web based Help Desk program was commissioned to track and assign faults to relevant engineers. SMS's and emails were sent to engineers helping with quick response times. The system was manned 24 hours a day by Help Desk operators. A secure 50 user network was installed in the main venue so that delegates could follow what was happening on 19" wide LCD screens and could view files and video on a web site especially created for the meeting. All delegates had access to embedded video, documents, as well as the agenda for event.

"For security reasons only one technician was allowed in the main venue at any time during the meeting" adds Waggie. "We installed a monitoring system that enabled technicians to monitor and take control of workstations in the main venue in case of any failures. When the event ended with thanks from Minister Trevor Manuel, saying that the IT workflow far exceeded expectations, we felt extremely proud to have contributed to this very successful event."